Who's on MAC?

COSTELLO CALLS TO BUY A COMPUTER FROM ABBOTT

ABBOTT: Super Duper computer store. Can I help you?

COSTELLO: Thanks. I'm setting up an office in my den and I'm thinking
about buying a computer.

ABBOTT: Mac?

COSTELLO: No, the name's Lou.

ABBOTT: Your computer?

COSTELLO: I don't own a computer. I want to buy one.

ABBOTT: Mac ?

COSTELLO: I told you, my name's Lou.

ABBOTT: What about Windows?

C OSTELLO: Why? Will it get stuffy in here?

ABBOTT: Do you want a computer with Windows?

COSTELLO: I don't know. What will I see when I look at the windows?

ABBOTT: Wallpaper.

COSTELLO: Never mind the windows and wallpaper. I want a com puter and
software.

ABBOTT: Software for Windows?

COSTELLO: No. On the computer! I need something I can use to write
proposals, track expenses and run my business. What do you have?

ABBOTT: Office.

COSTELLO: Yeah, for my office. Can you recommend anythin g?

ABBOTT: I just did.

COSTELLO: You just did what?

ABBOTT: Recommend something.

COSTELLO: You recommended something?

ABBOTT: Yes.

COSTELLO: For my office?

ABBOTT: Yes.

COSTELLO: OK, what did you recommen d for my office?

ABBOTT: Office.

COSTELLO: Yes, for my office!

ABBOTT: I recommend Office with Windows.

COSTELLO: I already have an office with windows! OK, let's just say I'm
sitting at my computer and I want to type a proposal. What do I need?

ABBOTT: Word.

COSTELLO: What word?

ABBOTT: Word in Office

COSTELLO: The only word in office is office.

ABBOTT: The Word in Office for Windows.

COSTELLO: Which word in office for windows?

ABBOTT: The Word you get when you click the blue 'W'.

COSTELLO: I'm going to click your blue 'w' if you don't start with some
straight answers. What about financial bookeeping? You have anything I
can track my money with?

ABBOTT: Money.

COSTELLO: That's right. What do you have?

ABBOTT: Money.

COSTELLO: I need money to track my money?

ABBOTT: It comes bundled with your computer.

COSTELLO: What's bundled with my computer?

ABBOTT: Money.

COSTELLO: Money comes with my computer?

ABBOTT: Yes. No extra charge.

COSTELLO: I get a bundle of money with my computer? How much?

ABBOTT: One copy.

COSTELLO: Isn't it illegal to copy money?

ABBOTT: Microsoft gave us a license to copy Money.

COSTELLO: They can give you a license to copy money?

ABBOTT: Why not? THEY OWN IT!

(A few days l ater)

ABBOTT: Super Duper computer store. Can I help you?

COSTELLO: How do I turn my computer off?

ABBOTT: Click 'START'.............

Collaboration is King

For the past two years, I've been working with my friends at Vantage Credit Union developing a CRM system. Check out what Matt Fagala, CRM Director had to say about our collaborative effort.

This has been one of the most rewarding experiences of my career. Together, Vantage and FORUM have a solution that makes a difference for their members.

Vantage has created a team dedicated to the CRM system which they call Vision. These guys (John Osborn and Dan Shelby) have created some fantastic applications in the CRM system.

Vantage's Chief Operating Officer Eric Acree has been the champion of this effort. Eric's main goal was to build a system that enabled their employees to focus on the member. He wanted to remove the layers that exist between the credit union and member as well as the front office and back office staff (as shown below).

Rave: Bento

For months now, I have been doing the online thing with sites like
MindMeister, Highrise (37signals). For the most part, the experience
has been great.

Recently, I downloaded FileMaker's Bento. I have to tell you that
this is one of the best (if not the best) information management
systems around. Bento can connect to your address book, calendar
and other program's data. It can tie all your information
together. You can use it to track your projects, RSS feeds, etc.
You can build your own libraries of data and customize data entry
forms. Awesome!

If you haven't checked it out. It will be worth your time.

Sent from my iPhone